Submit a request – ROARwards

Please select from the following

Your email address

Full Name

Subject

Nature of Missing Points enquiry

Number of points expected(optional)

Please note that some retailers will initially track at zero points and uplift once validated. Please visit the retailer’s page on your account for the T&Cs.

Date the claim was initially submitted (if known) (optional)

Please note that claims can take approximately 12-16 weeks and we are not able to chase prior to this.

Where did you expect to collect these points?(optional)

What category of online retailer is this related to?(optional)

Retailer Name(optional)

This is the retailer you clicked through to from your Rewards account

Insurance Provider (optional)

Examples include Admiral, Petplan

What type of insurance did you purchase?(optional)

What other type of insurance did you purchase?(optional)

Location and Parking Package(optional)

Examples include London Gatwick, Meet & Greet etc.

Travel category(optional)

Details of other travel category(optional)

Date of purchase(optional)

Total Policy Price(optional)

Confirmation reference/Order number(optional)

Purchase Amount(optional)

Order No(optional)

Did you use a discount code or voucher?(optional)

Please provide details of the discount code or voucher used(optional)

Car Collection Point(optional)

Examples include Manchester Airport or High Street, Derby

Departure date(optional)

Entry date(optional)

Exit date(optional)

Pickup date(optional)

Return date(optional)

What promotion was this related to?(optional)

Description of items purchased(optional)

Examples include shirt, shorts, accessories

Policy reference number(optional)

Policy Start Date(optional)

Policyholder Name(optional)

Policyholder Postcode(optional)

Policyholder Email Address(optional)

Description

Please enter the details of your request. Our Member Services team will respond as soon as possible.

Attachments(optional)

Add file or drop files here